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Customer Care

Privacy Policy

We, at Torchia, are dedicated to safeguarding your privacy. We make an effort to guarantee that all personal information you disclose to us is treated with respect and care because we recognize how crucial it is to keep it secure. Our privacy statement describes the categories of personal information we gather, how we use and safeguard it, as well as your options and rights in relation to that information.


What kind of data do we gather?
When you buy items from our website, create an account, or participate in a contest or promotion, we gather information about you. Your name, email address, shipping address, billing address, phone number, payment information, and any other information you willingly supply may all be included in the data we gather.


What do we do with your data?
In order to contact you, fulfill orders, deliver packages, offer customer support, provide personalized content, and make promotional offers, we may utilize the information we gather. Additionally, we might use your information to provide product information, maintain tabs on your purchases, and enhance our website and services.

Your information might also be used to send you newsletters and other promotional materials about our goods and services. Whenever you’d like, you can unsubscribe from our messages by clicking the link at the bottom of our emails.


Do we divulge any data to outside parties?
Without your permission, we never trade, sell, or otherwise transmit your personal information to unaffiliated third parties. To process orders, provide customer service, or deliver promotional offers, we could share your information with third parties. We may divulge your information if we think it’s necessary to do so in order to abide by a court order, uphold our legal rights, defend our property, or look into or stop any sort of unlawful behavior.


What safety precautions do we take?
We take seriously our responsibility to protect your personal information. To preserve the confidentiality of your personal information, we employ a number of security procedures, such as authentication and encryption software.


Your rights and choices
You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving marketing materials from us at any time.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.


This Privacy Policy was last updated on June 12, 2023.